About Cultsure

What Cultsure does

Employer of Record with full-cycle recruiting

We run the entire hiring process and then employ the people we place. In Colombia they become employees of our Colombian entity. Across the rest of LATAM we engage them as contractors. Either way, sourcing, skills screening, the culture interview, payroll, administration, and ongoing performance management sit with us, so you get a full-time team member without opening an entity or managing foreign labor law.

Full-cycle recruiting

The same search process without the employment relationship. We source, screen for skills, and run the culture interview, then hand you vetted finalists to hire directly onto your own payroll. Available across the United States, Canada, and LATAM.

Fractional Chief People Officer

Most startups do not hire a head of people until well after they need one. Every pre-Series C client gets one hour each month with an Industrial-Organizational Psychologist from our team, for strategic planning, executive coaching, leadership development, policy work, or whatever people problem is actually in front of them. It is included, not an upsell, wherever we provide administration, payroll, and performance management. It does not apply to recruiting-only engagements.

What makes Cultsure different

A culture screen built for your company

Before we source anyone, we map how your company actually works and turn it into a scoring model specific to you. Every candidate who clears the skills screen then sits a second interview run against that model, conducted by our team rather than yours. Candidates who do not clear it never reach you, which is why our clients interview finalists instead of applicants.

The only indefinite replacement guarantee backed by a culture screen built for your company

If someone we place is not working out, we replace them. There is no time limit and no expiring window, while a 90-day guarantee is the industry standard and 180 days is considered generous. We can stand behind ours indefinitely because we are not guessing about fit. Recruiting-only engagements carry a 60-day guarantee.

92% of our clients have experienced 100% retention

That is the number that matters, because you do not care whether another client lost someone. You care about the team you actually have. Retention at that level is a product of screening for culture fit up front and staying involved afterward, not of luck.

Full cost transparency

You see the total compensation of every person on your team and what Cultsure charges on top. There are no buried margins and no undisclosed spread, which is standard practice almost everywhere else in staffing and offshore development. If you later want to hire your team directly, that path is written into the agreement from day one rather than treated as a breach.

We stay involved after the hire

Most of this industry treats placement as the finish line. We run regular, structured one-on-ones with your team members and send you reports on what comes out of them. When we identify an opportunity for development, we partner with you to define it, then work directly with the person until the improvement is measurable. One of our executives also holds a monthly check-in with you. This applies to Employer of Record engagements, not to recruiting-only.

Who uses Cultsure

• Construction technology and AEC software companies, typically Series A through Series C
• Venture-backed startups scaling their first engineering team outside the US
• Technology companies of 20 to 200 employees without an in-house head of people
• Founders and CTOs who have been burned by an offshore vendor and are not willing to try again on the same terms
• Companies that need US-hours overlap rather than an overnight handoff
• Teams hiring software engineers, DevOps, QA and automation, technical support, customer success, implementation, RevOps, SDRs, marketing, accounting, and chief of staff roles

The team behind Cultsure

Cultsure was founded in 2023 by Hayley Jayne and Julian Gonzalez, who are married and had spent more than a decade wanting to build something together.

Hayley Jayne, CEO and Founder

Hayley holds a Master's in Industrial-Organizational Psychology and spent over 17 years leading people and culture at companies of every size, including startups where she opened offices across the US, Canada, and India. She used offshore and nearshore vendors repeatedly and was consistently frustrated by the same things: high turnover, people who were not a culture fit, contractors who never felt part of the company, friction with existing employees, and no visibility into how much of what she paid actually reached the person doing the work.

Julian Gonzalez, COO and Co-Founder

Julian spent 10 years in construction before 24 years in global technology leadership, including time with Autodesk, Procore, and Briq. He is based in Colombia and runs sales, contracts, and operations.

How Cultsure started

Hayley knew there had to be a better way to build a distributed team. So the two of them left the startup world to build a startup of their own, founded on culture first and full transparency. Cultsure is the company she wanted to hire and could not find.

The team

32 people across Cultsure LLC, headquartered in Santa Barbara, California, and Odisea Cultura S.A.S., the Colombian entity that handles recruiting and employment. The leadership team is the CEO, COO, Head of People and Talent, and Head Recruiter.

• Hayley Jayne on LinkedIn
• Julian Gonzalez on LinkedIn
• Cultsure on LinkedIn
• Cultsure on X

How Cultsure works

During the search

You work directly with your assigned recruiter, who handles all coordination, so you never manage a pipeline or chase an interview schedule. You also get access to our ATS, so every candidate presented to you comes with the full record behind them. Typical time from intake to hire is four to six weeks.

After the hire

You have ongoing contact with one of our executives, including a monthly check-in. We run regular, structured one-on-ones with your team members and report back to you in writing. When we identify an opportunity for development, we partner with you on it and work directly with the person until the improvement is measurable, rather than handing the problem back to you.

Communication

Slack Connect, email, phone, text, and WhatsApp, whichever fits how your team already works. We commit to same-day responses.

Fractional CPO

Every pre-Series C client gets one hour a month with an Industrial-Organizational Psychologist on our team, included wherever we provide administration, payroll, and performance management. It does not apply to recruiting-only engagements.

Key facts

Frequently asked questions